{"id":18431,"date":"2026-10-06T12:37:14","date_gmt":"2026-10-06T09:37:14","guid":{"rendered":"https:\/\/www.kalitekit.com.tr\/?post_type=product&#038;p=18431"},"modified":"2026-10-06T12:37:17","modified_gmt":"2026-10-06T09:37:17","slug":"capa-kok-neden-analizi-egitimi","status":"publish","type":"product","link":"https:\/\/www.kalitekit.com.tr\/en\/product\/capa-kok-neden-analizi-egitimi\/","title":{"rendered":"CAPA, D\u00d6F ve K\u00f6k Neden Analizi Uygulay\u0131c\u0131s\u0131 E\u011fitimi"},"content":{"rendered":"<article class=\"kalitekit-egitim-urun\">\n<section><strong>CAPA, D\u00d6F ve K\u00f6k Neden Analizi Uygulay\u0131c\u0131s\u0131 E\u011fitimi ve Sertifika Program\u0131<\/strong>, kalite sistemlerinde kar\u015f\u0131la\u015f\u0131lan uygunsuzluklar\u0131n sistematik \u015fekilde de\u011ferlendirilmesi, ger\u00e7ek k\u00f6k nedenlerin belirlenmesi, uygun d\u00fczeltici faaliyetlerin planlanmas\u0131 ve ger\u00e7ekle\u015ftirilen faaliyetlerin etkinli\u011finin do\u011frulanmas\u0131 i\u00e7in haz\u0131rlanm\u0131\u015ft\u0131r.<\/p>\n<p>Bir uygunsuzlu\u011fun kapat\u0131lmas\u0131 yaln\u0131zca problemi d\u00fczeltmek anlam\u0131na gelmez. Ayn\u0131 problemin tekrar olu\u015fmas\u0131n\u0131 \u00f6nlemek i\u00e7in <strong>neden meydana geldi\u011finin anla\u015f\u0131lmas\u0131, sistem \u00fczerindeki etkisinin de\u011ferlendirilmesi ve ger\u00e7ek k\u00f6k nedene y\u00f6nelik aksiyon al\u0131nmas\u0131<\/strong> gerekir.<\/p>\n<p>Bu e\u011fitim; CAPA ve D\u00d6F s\u00fcre\u00e7lerini teorik tan\u0131mlar \u00fczerinden de\u011fil, <strong>ger\u00e7ek kalite problemleri, k\u00f6k neden analizleri, vaka \u00e7al\u0131\u015fmalar\u0131 ve uygulamal\u0131 CAPA sim\u00fclasyonlar\u0131<\/strong> \u00fczerinden ele al\u0131r.<\/p>\n<div style=\"background: #f5f8fb; border-left: 5px solid #173b67; padding: 20px; margin: 25px 0;\"><strong>E\u011fitimin temel yakla\u015f\u0131m\u0131<\/strong><\/p>\n<p style=\"font-size: 17px; font-weight: bold; margin: 10px 0 0;\">Problem \u2192 Etki ve kapsam \u2192 Kontenman \u2192 K\u00f6k neden \u2192 D\u00fczeltici faaliyet \u2192 Uygulama \u2192 Etkinlik kontrol\u00fc \u2192 Kapan\u0131\u015f<\/p>\n<\/div>\n<\/section>\n<section>\n<h2>CAPA ve D\u00d6F E\u011fitimi Size Ne Kazand\u0131r\u0131r?<\/h2>\n<p>E\u011fitim sonunda kat\u0131l\u0131mc\u0131n\u0131n yaln\u0131zca CAPA terminolojisini bilmesi de\u011fil, bir kalite problemiyle kar\u015f\u0131la\u015ft\u0131\u011f\u0131nda <strong>hangi ad\u0131mlarla ilerlemesi gerekti\u011fini de\u011ferlendirebilmesi<\/strong> ama\u00e7lanmaktad\u0131r.<\/p>\n<ul>\n<li>Uygunsuzluk, d\u00fczeltme, d\u00fczeltici faaliyet ve \u00f6nleyici faaliyet kavramlar\u0131n\u0131 ay\u0131rt edebilirsiniz.<\/li>\n<li>Her uygunsuzlu\u011fun CAPA gerektirip gerektirmedi\u011fini de\u011ferlendirebilirsiniz.<\/li>\n<li>Problemin kapsam\u0131n\u0131 ve potansiyel etkisini analiz edebilirsiniz.<\/li>\n<li>Gerekli durumlarda h\u0131zl\u0131 kontenman faaliyetleri planlayabilirsiniz.<\/li>\n<li>Semptom ile ger\u00e7ek k\u00f6k neden aras\u0131ndaki fark\u0131 de\u011ferlendirebilirsiniz.<\/li>\n<li>5 Neden analizini do\u011fru \u015fekilde uygulayabilirsiniz.<\/li>\n<li>Ishikawa \/ Bal\u0131k K\u0131l\u00e7\u0131\u011f\u0131 ve 6M yakla\u015f\u0131m\u0131n\u0131 kullanabilirsiniz.<\/li>\n<li>K\u00f6k neden hipotezlerini objektif kan\u0131tlarla do\u011frulayabilirsiniz.<\/li>\n<li>Ger\u00e7ek k\u00f6k nedene y\u00f6nelik d\u00fczeltici faaliyet planlayabilirsiniz.<\/li>\n<li>CAPA faaliyetlerinin etkinli\u011fini \u00f6l\u00e7\u00fclebilir kriterlerle de\u011ferlendirebilirsiniz.<\/li>\n<li>Tekrarlayan uygunsuzluklar\u0131 ve ba\u015far\u0131s\u0131z CAPA kay\u0131tlar\u0131n\u0131 analiz edebilirsiniz.<\/li>\n<li>CAPA kapan\u0131\u015f karar\u0131n\u0131 kan\u0131ta dayal\u0131 olarak verebilirsiniz.<\/li>\n<\/ul>\n<\/section>\n<section>\n<h2>Kimler Kat\u0131lmal\u0131?<\/h2>\n<p>CAPA ve k\u00f6k neden analizi yaln\u0131zca kalite y\u00f6neticilerinin de\u011fil, kalite sisteminin farkl\u0131 noktalar\u0131nda g\u00f6rev alan profesyonellerin de ihtiya\u00e7 duydu\u011fu temel yetkinliklerden biridir.<\/p>\n<p>Bu e\u011fitim \u00f6zellikle <strong>kalite g\u00fcvence uzmanlar\u0131, kalite m\u00fchendisleri, i\u00e7 tetkik\u00e7iler, \u00fcretim personeli, proses sorumlular\u0131, tedarik\u00e7i kalite \u00e7al\u0131\u015fanlar\u0131, reg\u00fclasyon profesyonelleri, laboratuvar \u00e7al\u0131\u015fanlar\u0131 ve kalite alan\u0131nda kariyer yapmak isteyen ki\u015filer<\/strong> i\u00e7in uygundur.<\/p>\n<p>T\u0131bbi cihaz sekt\u00f6r\u00fcnde \u00e7al\u0131\u015f\u0131yorsan\u0131z e\u011fitimi<br \/>\n<a href=\"\/en\/egitim-katalog\/iso-13485-ic-tetkikci-egitimi\/\"><strong>ISO 13485:2016 \u0130\u00e7 Tetkik\u00e7i E\u011fitimi<\/strong><\/a><br \/>\nile birlikte tamamlaman\u0131z, tetkik bulgusundan CAPA kapan\u0131\u015f\u0131na kadar olan s\u00fcreci b\u00fct\u00fcnsel olarak de\u011ferlendirmenize yard\u0131mc\u0131 olabilir.<\/p>\n<\/section>\n<section>\n<h2>CAPA Nedir?<\/h2>\n<p><strong>CAPA<\/strong>, kalite sistemlerinde tespit edilen mevcut veya potansiyel problemlerin nedenlerini ara\u015ft\u0131rmak ve tekrar\u0131n\u0131 ya da ortaya \u00e7\u0131kmas\u0131n\u0131 \u00f6nlemeye y\u00f6nelik faaliyetleri y\u00f6netmek i\u00e7in kullan\u0131lan sistematik yakla\u015f\u0131md\u0131r.<\/p>\n<p>Ba\u015far\u0131l\u0131 bir CAPA s\u00fcreci yaln\u0131zca bir form doldurmak de\u011fildir. Problemin do\u011fru tan\u0131mlanmas\u0131, kapsam\u0131n\u0131n belirlenmesi, nedenlerin objektif kan\u0131tlarla de\u011ferlendirilmesi, uygun aksiyonlar\u0131n se\u00e7ilmesi ve faaliyet sonras\u0131nda etkinli\u011fin do\u011frulanmas\u0131 gerekir.<\/p>\n<div style=\"background: #fff7e8; border-left: 4px solid #e3aa29; padding: 18px; margin: 22px 0;\"><strong>\u00d6nemli:<\/strong><br \/>\n\u201cPersonel dikkatsizli\u011fi\u201d, \u201coperat\u00f6r hatas\u0131\u201d veya \u201ce\u011fitim eksikli\u011fi\u201d gibi ifadeler tek ba\u015f\u0131na k\u00f6k neden kabul edilmemelidir. Bu durumlar\u0131n ortaya \u00e7\u0131kmas\u0131na izin veren sistem fakt\u00f6rlerinin de ara\u015ft\u0131r\u0131lmas\u0131 gerekir.<\/div>\n<\/section>\n<section>\n<h2>D\u00fczeltme, D\u00fczeltici Faaliyet ve \u00d6nleyici Faaliyet Aras\u0131ndaki Fark<\/h2>\n<p>Kalite sistemlerinde en s\u0131k kar\u0131\u015ft\u0131r\u0131lan konulardan biri, problemi ortadan kald\u0131rmak ile problemin nedenini ortadan kald\u0131rmak aras\u0131ndaki farkt\u0131r.<\/p>\n<table style=\"width: 100%; border-collapse: collapse; margin: 22px 0;\">\n<thead>\n<tr style=\"background: #173b67; color: #ffffff;\">\n<th style=\"padding: 11px; border: 1px solid #ddd; text-align: left;\">Yakla\u015f\u0131m<\/th>\n<th style=\"padding: 11px; border: 1px solid #ddd; text-align: left;\">Ama\u00e7<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"padding: 10px; border: 1px solid #ddd;\"><strong>D\u00fczeltme<\/strong><\/td>\n<td style=\"padding: 10px; border: 1px solid #ddd;\">Tespit edilmi\u015f uygunsuzlu\u011fu veya mevcut problemi gidermek.<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 10px; border: 1px solid #ddd;\"><strong>D\u00fczeltici Faaliyet<\/strong><\/td>\n<td style=\"padding: 10px; border: 1px solid #ddd;\">Mevcut uygunsuzlu\u011fun nedenini ortadan kald\u0131rarak tekrar\u0131n\u0131 \u00f6nlemek.<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 10px; border: 1px solid #ddd;\"><strong>\u00d6nleyici Faaliyet<\/strong><\/td>\n<td style=\"padding: 10px; border: 1px solid #ddd;\">Hen\u00fcz olu\u015fmam\u0131\u015f potansiyel uygunsuzlu\u011fun nedenini ortadan kald\u0131rarak olu\u015fmas\u0131n\u0131 \u00f6nlemek.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/section>\n<section>\n<h2>E\u011fitim \u0130\u00e7eri\u011fi<\/h2>\n<h3>1. CAPA ve D\u00d6F Temel Kavramlar\u0131<\/h3>\n<p>Uygunsuzluk, d\u00fczeltme, d\u00fczeltici faaliyet, \u00f6nleyici faaliyet, CAPA, k\u00f6k neden ve etkinlik kontrol\u00fc kavramlar\u0131 aras\u0131ndaki ili\u015fkiler a\u00e7\u0131klan\u0131r.<\/p>\n<h3>2. CAPA Ne Zaman A\u00e7\u0131lmal\u0131d\u0131r?<\/h3>\n<p>Her hata veya tekil uygunsuzluk i\u00e7in CAPA a\u00e7\u0131lmas\u0131 gerekli de\u011fildir. E\u011fitimin bu b\u00f6l\u00fcm\u00fcnde problemin tekrar durumu, sistematikli\u011fi, riski, etkiledi\u011fi \u00fcr\u00fcn ve prosesler ile \u00f6nceki kay\u0131tlar birlikte de\u011ferlendirilir.<\/p>\n<h3>3. Problem Tan\u0131mlama<\/h3>\n<p>Problemin yoruma a\u00e7\u0131k ifadeler yerine objektif ve analiz edilebilir \u015fekilde tan\u0131mlanmas\u0131 ele al\u0131n\u0131r. 5W2H yakla\u015f\u0131m\u0131 ile problemin ne oldu\u011fu, nerede, ne zaman ve hangi kapsamda ger\u00e7ekle\u015fti\u011fi de\u011ferlendirilir.<\/p>\n<h3>4. Kapsam ve Etki Analizi<\/h3>\n<p>Problemin yaln\u0131zca tespit edildi\u011fi kay\u0131t veya \u00fcr\u00fcnle s\u0131n\u0131rl\u0131 olup olmad\u0131\u011f\u0131; di\u011fer lotlar, \u00fcr\u00fcnler, prosesler, m\u00fc\u015fteriler ve kalite kay\u0131tlar\u0131 \u00fczerindeki olas\u0131 etkisi incelenir.<\/p>\n<h3>5. Kontenman Faaliyetleri<\/h3>\n<p>K\u00f6k neden analizi tamamlanmadan \u00f6nce hasta, kullan\u0131c\u0131, \u00fcr\u00fcn veya proses \u00fczerindeki riski s\u0131n\u0131rland\u0131rmak i\u00e7in uygulanabilecek ge\u00e7ici kontrol faaliyetleri de\u011ferlendirilir.<\/p>\n<h3>6. K\u00f6k Neden Analizine Giri\u015f<\/h3>\n<p>Belirti, do\u011frudan neden, katk\u0131da bulunan fakt\u00f6r ve k\u00f6k neden aras\u0131ndaki fark a\u00e7\u0131klan\u0131r. \u201c\u0130nsan hatas\u0131\u201d yakla\u015f\u0131m\u0131n\u0131n neden \u00e7o\u011fu zaman yetersiz kald\u0131\u011f\u0131 \u00f6rneklerle g\u00f6sterilir.<\/p>\n<h3>7. 5 Neden Analizi<\/h3>\n<p>5 Neden y\u00f6nteminin yaln\u0131zca art arda \u201cneden?\u201d sormaktan ibaret olmad\u0131\u011f\u0131; her ad\u0131m\u0131n objektif kan\u0131tla desteklenmesi gerekti\u011fi uygulamal\u0131 \u00f6rneklerle anlat\u0131l\u0131r.<\/p>\n<h3>8. Ishikawa \/ Bal\u0131k K\u0131l\u00e7\u0131\u011f\u0131 ve 6M<\/h3>\n<p>Potansiyel nedenler insan, makine, metot, malzeme, \u00f6l\u00e7\u00fcm ve \u00e7evre gibi farkl\u0131 kategoriler alt\u0131nda sistematik olarak de\u011ferlendirilir.<\/p>\n<h3>9. K\u00f6k Nedenin Do\u011frulanmas\u0131<\/h3>\n<p>Belirlenen nedenlerin varsay\u0131m olarak b\u0131rak\u0131lmamas\u0131; kay\u0131t, veri, trend, saha g\u00f6zlemi veya kontroll\u00fc do\u011frulama yoluyla desteklenmesi gerekti\u011fi ele al\u0131n\u0131r.<\/p>\n<h3>10. D\u00fczeltici Faaliyet Planlama<\/h3>\n<p>Faaliyetlerin tespit edilen k\u00f6k nedene y\u00f6nelik olmas\u0131, sorumlu ve hedef tarihlerin tan\u0131mlanmas\u0131 ve faaliyetin yeni risk olu\u015fturmamas\u0131n\u0131n de\u011ferlendirilmesi a\u00e7\u0131klan\u0131r.<\/p>\n<h3>11. Etkinlik Kontrol\u00fc<\/h3>\n<p>Bir CAPA&#8217;n\u0131n yaln\u0131zca faaliyet tamamland\u0131\u011f\u0131 i\u00e7in kapat\u0131lamayaca\u011f\u0131; problemin tekrar edip etmedi\u011finin \u00f6l\u00e7\u00fclebilir kriterlerle de\u011ferlendirilmesi gerekti\u011fi g\u00f6sterilir.<\/p>\n<h3>12. Risk Bazl\u0131 CAPA Y\u00f6netimi<\/h3>\n<p>CAPA \u00f6nceliklendirmesinde hasta ve kullan\u0131c\u0131 g\u00fcvenli\u011fi, \u00fcr\u00fcn kalitesi, mevzuata uygunluk, tekrar s\u0131kl\u0131\u011f\u0131 ve sistem \u00fczerindeki etki birlikte de\u011ferlendirilir.<\/p>\n<h3>13. Trend ve Pareto Analizi<\/h3>\n<p>Tekil kay\u0131tlar\u0131n arkas\u0131ndaki sistematik problemlerin g\u00f6r\u00fcn\u00fcr hale getirilmesi amac\u0131yla trend analizi ve Pareto yakla\u015f\u0131m\u0131 kullan\u0131l\u0131r.<\/p>\n<h3>14. \u015eik\u00e2yet Kaynakl\u0131 CAPA<\/h3>\n<p>M\u00fc\u015fteri veya kullan\u0131c\u0131 \u015fik\u00e2yetlerinin ne zaman daha geni\u015f bir kalite sistemi problemine i\u015faret edebilece\u011fi ve CAPA&#8217;ya nas\u0131l eskale edilebilece\u011fi de\u011ferlendirilir.<\/p>\n<h3>15. Tedarik\u00e7i Kaynakl\u0131 CAPA<\/h3>\n<p>Tekrarlayan tedarik\u00e7i uygunsuzluklar\u0131, tedarik\u00e7i performans verileri ve al\u0131nan aksiyonlar\u0131n etkinli\u011fi vaka \u00fczerinden incelenir.<\/p>\n<h3>16. \u0130\u00e7 Tetkik ve Denetim Bulgular\u0131ndan CAPA<\/h3>\n<p>Tetkikte tespit edilen bir bulgunun k\u00f6k neden analizine, d\u00fczeltici faaliyete ve etkinlik kontrol\u00fcne nas\u0131l d\u00f6n\u00fc\u015ft\u00fcr\u00fclebilece\u011fi ele al\u0131n\u0131r.<\/p>\n<h3>17. Tekrarlayan CAPA ve Etkinlik Problemleri<\/h3>\n<p>Ayn\u0131 veya benzer problemin yeniden g\u00f6r\u00fclmesinin, \u00f6nceki k\u00f6k neden analizinin veya etkinlik kontrol\u00fcn\u00fcn yetersizli\u011fine i\u015faret edip etmedi\u011fi de\u011ferlendirilir.<\/p>\n<h3>18. Uygulamal\u0131 CAPA Sim\u00fclasyonu<\/h3>\n<p>\u00d6rnek bir kalite problemi ba\u015ftan sona de\u011ferlendirilir. Kat\u0131l\u0131mc\u0131 problem tan\u0131m\u0131ndan ba\u015flayarak kapsam, kontenman, k\u00f6k neden, faaliyet ve etkinlik kontrol\u00fc ad\u0131mlar\u0131n\u0131 birlikte inceler.<\/p>\n<\/section>\n<section>\n<h2>5 Neden Analizi Nas\u0131l Yap\u0131l\u0131r?<\/h2>\n<p>5 Neden y\u00f6ntemi, problemin g\u00f6r\u00fcnen sonucundan ba\u015flayarak daha temel sistem nedenlerine ula\u015fmak i\u00e7in kullan\u0131lan pratik bir k\u00f6k neden analiz tekni\u011fidir.<\/p>\n<p>Ancak y\u00f6ntemin amac\u0131 mutlaka be\u015f kez \u201cneden?\u201d sorusunu tekrarlamak de\u011fildir. Analiz, objektif kan\u0131tla desteklenen ger\u00e7ek sistem nedenine ula\u015f\u0131ld\u0131\u011f\u0131nda tamamlanmal\u0131d\u0131r.<\/p>\n<div style=\"background: #f5f8fb; padding: 20px; margin: 22px 0; border-radius: 6px;\"><strong>\u00d6rnek yakla\u015f\u0131m:<\/strong><\/p>\n<p>\u00dcretimde yanl\u0131\u015f etiket kullan\u0131ld\u0131.<br \/>\n\u2193<br \/>\nYanl\u0131\u015f etiket neden kullan\u0131ld\u0131?<br \/>\n\u2193<br \/>\nOperat\u00f6r g\u00fcncel olmayan etiketi se\u00e7ti.<br \/>\n\u2193<br \/>\nG\u00fcncel olmayan etiket neden kullan\u0131labilir durumdayd\u0131?<br \/>\n\u2193<br \/>\nEski revizyon \u00fcretim alan\u0131ndan kald\u0131r\u0131lmam\u0131\u015ft\u0131.<br \/>\n\u2193<br \/>\nNeden kald\u0131r\u0131lmam\u0131\u015ft\u0131?<br \/>\n\u2193<br \/>\nDok\u00fcman de\u011fi\u015fikli\u011finde \u00fcretim alan\u0131ndaki bas\u0131l\u0131 kopyalar\u0131n geri \u00e7ekilmesini do\u011frulayan kontrol ad\u0131m\u0131 bulunmuyordu.<\/p>\n<\/div>\n<p>Bu \u00f6rnekte yaln\u0131zca \u201coperat\u00f6r hatas\u0131\u201d denilerek analiz kapat\u0131lsayd\u0131, problemin tekrar\u0131na izin veren sistem zay\u0131fl\u0131\u011f\u0131 tespit edilemeyecekti.<\/p>\n<\/section>\n<section>\n<h2>CAPA Etkinlik Kontrol\u00fc Neden \u00d6nemlidir?<\/h2>\n<p>Bir d\u00fczeltici faaliyetin tamamlanmas\u0131, faaliyetin ba\u015far\u0131l\u0131 oldu\u011fu anlam\u0131na gelmez.<\/p>\n<p>Etkinlik de\u011ferlendirmesinde temel soru \u015fudur:<\/p>\n<blockquote style=\"background: #fafafa; border-left: 4px solid #20a8b5; padding: 16px 20px; margin: 20px 0;\"><p><strong>\u201cUygulad\u0131\u011f\u0131m\u0131z faaliyet, problemi ger\u00e7ekten tekrar etmeyecek \u015fekilde kontrol alt\u0131na ald\u0131 m\u0131?\u201d<\/strong><\/p><\/blockquote>\n<p>Etkinlik kontrol\u00fcnde tekrarlayan uygunsuzluklar, \u015fik\u00e2yetler, proses performans\u0131, tedarik\u00e7i performans\u0131, denetim sonu\u00e7lar\u0131 veya di\u011fer \u00f6l\u00e7\u00fclebilir kalite g\u00f6stergeleri kullan\u0131labilir.<\/p>\n<\/section>\n<section>\n<h2>Uygulamal\u0131 Vaka \u00c7al\u0131\u015fmalar\u0131<\/h2>\n<p>E\u011fitim dok\u00fcman\u0131nda farkl\u0131 kalite sistemi kaynaklar\u0131ndan haz\u0131rlanm\u0131\u015f vaka \u00e7al\u0131\u015fmalar\u0131 bulunmaktad\u0131r. Kat\u0131l\u0131mc\u0131n\u0131n yaln\u0131zca do\u011fru cevab\u0131 g\u00f6rmesi de\u011fil, problem kar\u015f\u0131s\u0131nda nas\u0131l d\u00fc\u015f\u00fcnmesi gerekti\u011fini geli\u015ftirmesi hedeflenmektedir.<\/p>\n<p>Vakalar; \u00fcretim hatalar\u0131, tedarik\u00e7i problemleri, \u015fik\u00e2yetler, i\u00e7 tetkik bulgular\u0131, e\u011fitim ve yetkinlik sorunlar\u0131, dok\u00fcman kontrol problemleri ve tekrarlayan kalite uygunsuzluklar\u0131 gibi farkl\u0131 senaryolardan olu\u015fur.<\/p>\n<\/section>\n<section>\n<h2>E\u011fitim Nas\u0131l Tamamlan\u0131r?<\/h2>\n<div style=\"display: grid; grid-template-columns: repeat(auto-fit,minmax(190px,1fr)); gap: 15px; margin: 25px 0;\">\n<div style=\"background: #f7fafc; padding: 20px; border-radius: 6px;\"><strong>1 \u2014 E\u011fitim Dok\u00fcman\u0131<\/strong>CAPA ve k\u00f6k neden analizi e\u011fitim dok\u00fcman\u0131n\u0131 kendi h\u0131z\u0131n\u0131zda inceleyin.<\/p>\n<\/div>\n<div style=\"background: #f7fafc; padding: 20px; border-radius: 6px;\"><strong>2 \u2014 Vakalar\u0131 \u0130nceleyin<\/strong>Uygulamal\u0131 \u00f6rnekler ve CAPA sim\u00fclasyonu \u00fczerinden bilgilerinizi peki\u015ftirin.<\/p>\n<\/div>\n<div style=\"background: #f7fafc; padding: 20px; border-radius: 6px;\"><strong>3 \u2014 S\u0131nava Kat\u0131l\u0131n<\/strong>E\u011fitim sonunda \u00e7evrim i\u00e7i de\u011ferlendirme s\u0131nav\u0131na girin.<\/p>\n<\/div>\n<div style=\"background: #f7fafc; padding: 20px; border-radius: 6px;\"><strong>4 \u2014 Belgenizi Al\u0131n<\/strong>Ba\u015far\u0131 kriterini sa\u011flayarak do\u011frulanabilir e\u011fitim ba\u015far\u0131 belgenize eri\u015fin.<\/p>\n<\/div>\n<\/div>\n<\/section>\n<section>\n<h2>CAPA, D\u00d6F ve K\u00f6k Neden Analizi S\u0131nav\u0131<\/h2>\n<table style=\"width: 100%; border-collapse: collapse; margin: 20px 0;\">\n<tbody>\n<tr>\n<td style=\"padding: 10px; border: 1px solid #ddd;\"><strong>S\u0131nav y\u00f6ntemi<\/strong><\/td>\n<td style=\"padding: 10px; border: 1px solid #ddd;\">Online \u00e7oktan se\u00e7meli de\u011ferlendirme<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 10px; border: 1px solid #ddd;\"><strong>Soru havuzu<\/strong><\/td>\n<td style=\"padding: 10px; border: 1px solid #ddd;\">120 soru<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 10px; border: 1px solid #ddd;\"><strong>S\u0131nav soru say\u0131s\u0131<\/strong><\/td>\n<td style=\"padding: 10px; border: 1px solid #ddd;\">30 soru<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 10px; border: 1px solid #ddd;\"><strong>S\u0131nav s\u00fcresi<\/strong><\/td>\n<td style=\"padding: 10px; border: 1px solid #ddd;\">45 dakika<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 10px; border: 1px solid #ddd;\"><strong>Ba\u015far\u0131 kriteri<\/strong><\/td>\n<td style=\"padding: 10px; border: 1px solid #ddd;\">%70<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Sorular yaln\u0131zca tan\u0131m bilgisini de\u011fil; problem de\u011ferlendirme, k\u00f6k neden se\u00e7imi, CAPA eskalasyonu, faaliyet planlama ve etkinlik kontrol\u00fc gibi uygulama konular\u0131n\u0131 da \u00f6l\u00e7meye y\u00f6neliktir.<\/p>\n<\/section>\n<section>\n<h2>E\u011fitim Sonunda Belge Veriliyor mu?<\/h2>\n<p>E\u011fitim i\u00e7eri\u011fini tamamlayan ve de\u011ferlendirme s\u0131nav\u0131ndan en az <strong>%70 ba\u015far\u0131 sa\u011flayan kat\u0131l\u0131mc\u0131lar<\/strong> ad\u0131na KaliteKit taraf\u0131ndan <strong>CAPA, D\u00d6F ve K\u00f6k Neden Analizi Uygulay\u0131c\u0131s\u0131 E\u011fitimi Kat\u0131l\u0131m ve Ba\u015far\u0131 Belgesi<\/strong> d\u00fczenlenir.<\/p>\n<p>Belge dijital olarak olu\u015fturulur ve sistem \u00fczerinden do\u011frulanabilir.<\/p>\n<div style=\"background: #fff8e5; border-left: 4px solid #e4ad25; padding: 18px; margin: 22px 0;\"><strong>Belge hakk\u0131nda:<\/strong><br \/>\nD\u00fczenlenen belge e\u011fitimin tamamland\u0131\u011f\u0131n\u0131 ve e\u011fitim sonu de\u011ferlendirmesinde ba\u015far\u0131l\u0131 olundu\u011funu g\u00f6sterir. Akredite personel belgelendirme sertifikas\u0131 veya resm\u00ee mesleki yeterlilik belgesi de\u011fildir.<\/div>\n<\/section>\n<section>\n<h2>\u0130\u00e7 Tetkik\u00e7i E\u011fitimi ile Birlikte Neden Al\u0131nmal\u0131?<\/h2>\n<p>\u0130\u00e7 tetkik e\u011fitimi size kalite sistemindeki uygunsuzlu\u011fu nas\u0131l tespit edece\u011finizi ve profesyonel \u015fekilde nas\u0131l yazaca\u011f\u0131n\u0131z\u0131 \u00f6\u011fretir.<\/p>\n<p>CAPA e\u011fitimi ise bir sonraki ad\u0131ma odaklan\u0131r:<\/p>\n<p style=\"font-weight: bold; font-size: 17px;\">Uygunsuzlu\u011fu tespit et \u2192 K\u00f6k nedeni belirle \u2192 Faaliyeti planla \u2192 Etkinli\u011fi do\u011frula<\/p>\n<p>Bu nedenle kalite alan\u0131nda \u00e7al\u0131\u015fan kat\u0131l\u0131mc\u0131lar i\u00e7in<br \/>\n<a href=\"\/en\/egitim-katalog\/iso-13485-ic-tetkikci-egitimi\/\"><strong>ISO 13485 \u0130\u00e7 Tetkik\u00e7i E\u011fitimi<\/strong><\/a><br \/>\nile CAPA ve K\u00f6k Neden Analizi E\u011fitimi birbirini tamamlayan iki programd\u0131r.<\/p>\n<\/section>\n<section>\n<h2>Uygunsuzluk ve CAPA S\u00fcre\u00e7lerinde Profesyonel Destek<\/h2>\n<p>Kurulu\u015funuzdaki mevcut denetim bulgular\u0131, uygunsuzluklar veya CAPA kay\u0131tlar\u0131n\u0131n de\u011ferlendirilmesi konusunda profesyonel deste\u011fe ihtiya\u00e7 duyuyorsan\u0131z<br \/>\n<a href=\"\/en\/uygunsuzluk-yonetimi-destek-merkezi\/\"><strong>KaliteKit Uygunsuzluk Y\u00f6netimi Destek Merkezi<\/strong><\/a><br \/>\n\u00fczerinden ilgili hizmetleri inceleyebilirsiniz.<\/p>\n<\/section>\n<section>\n<h2>CAPA ve K\u00f6k Neden Analizi E\u011fitimi Hakk\u0131nda S\u0131k Sorulan Sorular<\/h2>\n<details style=\"margin: 12px 0; padding: 12px; border-bottom: 1px solid #ddd;\">\n<summary><strong>CAPA e\u011fitimi kimler i\u00e7in uygundur?<\/strong><\/summary>\n<p>E\u011fitim kalite g\u00fcvence, kalite kontrol, \u00fcretim, proses y\u00f6netimi, i\u00e7 tetkik, tedarik\u00e7i kalite ve reg\u00fclasyon alan\u0131nda \u00e7al\u0131\u015fan veya bu alanlarda kariyer yapmak isteyen ki\u015filer i\u00e7in uygundur.<\/p>\n<\/details>\n<details style=\"margin: 12px 0; padding: 12px; border-bottom: 1px solid #ddd;\">\n<summary><strong>E\u011fitim canl\u0131 m\u0131?<\/strong><\/summary>\n<p>Hay\u0131r. E\u011fitim profesyonel e\u011fitim dok\u00fcman\u0131 \u00fczerinden kendi h\u0131z\u0131n\u0131zda tamamlan\u0131r. Ard\u0131ndan \u00e7evrim i\u00e7i de\u011ferlendirme s\u0131nav\u0131na kat\u0131labilirsiniz.<\/p>\n<\/details>\n<details style=\"margin: 12px 0; padding: 12px; border-bottom: 1px solid #ddd;\">\n<summary><strong>5 Neden ve Ishikawa e\u011fitimin i\u00e7erisinde var m\u0131?<\/strong><\/summary>\n<p>Evet. Her iki k\u00f6k neden analiz y\u00f6ntemi de e\u011fitim i\u00e7erisinde a\u00e7\u0131klamalar ve uygulamal\u0131 \u00f6rneklerle ele al\u0131nmaktad\u0131r.<\/p>\n<\/details>\n<details style=\"margin: 12px 0; padding: 12px; border-bottom: 1px solid #ddd;\">\n<summary><strong>Her uygunsuzluk i\u00e7in CAPA a\u00e7mak gerekir mi?<\/strong><\/summary>\n<p>Hay\u0131r. Problemin riski, tekrar durumu, sistematikli\u011fi, kapsam\u0131 ve kalite sistemi \u00fczerindeki etkisi de\u011ferlendirilerek CAPA ihtiyac\u0131na karar verilmelidir. E\u011fitimde CAPA eskalasyon yakla\u015f\u0131m\u0131 ayr\u0131ca ele al\u0131nmaktad\u0131r.<\/p>\n<\/details>\n<details style=\"margin: 12px 0; padding: 12px; border-bottom: 1px solid #ddd;\">\n<summary><strong>\u201cPersonel hatas\u0131\u201d k\u00f6k neden olarak yaz\u0131labilir mi?<\/strong><\/summary>\n<p>Bir olayda insan davran\u0131\u015f\u0131 etkili olabilir; ancak analiz yaln\u0131zca \u201cpersonel hatas\u0131\u201d ifadesiyle kapat\u0131lmamal\u0131d\u0131r. E\u011fitimin \u00f6nemli b\u00f6l\u00fcmlerinden biri, hataya izin veren sistem ko\u015fullar\u0131n\u0131 ara\u015ft\u0131rmakt\u0131r.<\/p>\n<\/details>\n<details style=\"margin: 12px 0; padding: 12px; border-bottom: 1px solid #ddd;\">\n<summary><strong>E\u011fitim sonunda s\u0131nav var m\u0131?<\/strong><\/summary>\n<p>Evet. 120 soruluk soru havuzundan olu\u015fturulan online s\u0131nav uygulan\u0131r ve ba\u015far\u0131 kriteri %70&#8217;tir.<\/p>\n<\/details>\n<\/section>\n<section style=\"background: #173b67; color: #fff; padding: 30px; margin-top: 35px; border-radius: 8px; text-align: center;\">\n<h2 style=\"color: #fff; margin-top: 0;\">Problemi Sadece D\u00fczeltmeyin. Nedenini Ortadan Kald\u0131r\u0131n.<\/h2>\n<p>CAPA s\u00fcrecini problem tespitinden k\u00f6k neden analizine, d\u00fczeltici faaliyetten etkinlik kontrol\u00fcne kadar uygulamal\u0131 olarak \u00f6\u011frenin.<\/p>\n<p><strong>Profesyonel e\u011fitim dok\u00fcman\u0131 \u2022 K\u00f6k neden analizleri \u2022 Uygulamal\u0131 vakalar \u2022 CAPA sim\u00fclasyonu \u2022 Online s\u0131nav \u2022 Do\u011frulanabilir ba\u015far\u0131 belgesi<\/strong><\/p>\n<\/section>\n<\/article>","protected":false},"excerpt":{"rendered":"<div class=\"kalitekit-egitim-kisa\">\n<p><strong>CAPA, D\u00d6F ve K\u00f6k Neden Analizi Uygulay\u0131c\u0131s\u0131 E\u011fitimi<\/strong> ile uygunsuzlu\u011fun yaln\u0131zca sonucunu de\u011fil, ger\u00e7ek nedenini analiz etmeyi; do\u011fru d\u00fczeltici faaliyetleri planlamay\u0131 ve CAPA etkinli\u011fini de\u011ferlendirmeyi \u00f6\u011frenin.<\/p>\n<p>\u2713 Profesyonel e\u011fitim dok\u00fcman\u0131<br \/>\n\u2713 5 Neden ve Ishikawa \/ 6M uygulamalar\u0131<br \/>\n\u2713 Ger\u00e7ek\u00e7i CAPA vaka \u00e7al\u0131\u015fmalar\u0131<br \/>\n\u2713 Ba\u015ftan sona CAPA sim\u00fclasyonu<br \/>\n\u2713 120 soruluk de\u011ferlendirme havuzu<br \/>\n\u2713 Online s\u0131nav<br \/>\n\u2713 QR kodlu ve \u00e7evrim i\u00e7i do\u011frulanabilir ba\u015far\u0131 belgesi<\/p>\n<p><strong>Kalite problemlerini \u201cpersonel hatas\u0131\u201d diyerek kapatmak yerine, kan\u0131ta dayal\u0131 k\u00f6k neden analizi yapmay\u0131 \u00f6\u011frenin.<\/strong><\/p>\n<\/div>","protected":false},"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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