{"id":7858,"date":"2025-09-10T14:33:24","date_gmt":"2025-09-10T14:33:24","guid":{"rendered":"https:\/\/www.kalitekit.com.tr\/?page_id=7858"},"modified":"2026-08-17T06:05:11","modified_gmt":"2026-08-17T06:05:11","slug":"geri-odeme-ve-iade-politikasi","status":"publish","type":"page","link":"https:\/\/www.kalitekit.com.tr\/en\/geri-odeme-ve-iade-politikasi\/","title":{"rendered":"GER\u0130 \u00d6DEME VE \u0130ADE POL\u0130T\u0130KASI"},"content":{"rendered":"<section class=\"kalitekit-refund-policy\">\n\n    <h1>\u0130ptal, Cayma, \u0130ade ve Geri \u00d6deme Politikas\u0131<\/h1>\n\n    <p><strong>Son G\u00fcncelleme Tarihi:<\/strong> 17 A\u011fustos 2026<\/p>\n\n    <p>\n        \u0130\u015fbu \u0130ptal, Cayma, \u0130ade ve Geri \u00d6deme Politikas\u0131;\n        <strong>\u0130brahim Serkan Ceylan taraf\u0131ndan i\u015fletilen KaliteKit Dan\u0131\u015fmanl\u0131k<\/strong>\n        (\u201cKaliteKit\u201d) taraf\u0131ndan\n        <a href=\"https:\/\/www.kalitekit.com.tr\/en\/\" target=\"_blank\" rel=\"noopener\">\n            www.kalitekit.com.tr\n        <\/a>\n        (\u201cSite\u201d) \u00fczerinden veya KaliteKit ile do\u011frudan kurulan s\u00f6zle\u015fmeler kapsam\u0131nda\n        sunulan hizmet, e\u011fitim ve dijital \u00fcr\u00fcnlere ili\u015fkin iptal, cayma ve geri \u00f6deme\n        esaslar\u0131n\u0131 a\u00e7\u0131klamak amac\u0131yla haz\u0131rlanm\u0131\u015ft\u0131r.\n    <\/p>\n\n    <p>\n        Bu Politika; emredici t\u00fcketici mevzuat\u0131ndan do\u011fan haklar\u0131 ortadan kald\u0131rmaz\n        veya s\u0131n\u0131rland\u0131rmaz. Belirli bir hizmet i\u00e7in ayr\u0131ca imzalanm\u0131\u015f hizmet\n        s\u00f6zle\u015fmesi, teklif, sipari\u015f formu veya \u00f6zel sat\u0131\u015f ko\u015fullar\u0131 bulunmas\u0131 halinde,\n        emredici mevzuat h\u00fck\u00fcmleri sakl\u0131 kalmak \u00fczere ilgili s\u00f6zle\u015fme h\u00fck\u00fcmleri de\n        uygulan\u0131r.\n    <\/p>\n\n    <hr>\n\n    <h2>1. Politikan\u0131n Kapsam\u0131<\/h2>\n\n    <p>Bu Politika ba\u015fta a\u015fa\u011f\u0131daki \u00fcr\u00fcn ve hizmetleri kapsar:<\/p>\n\n    <ul>\n        <li>ISO 13485 dan\u0131\u015fmanl\u0131k hizmetleri,<\/li>\n        <li>MDR ve IVDR dan\u0131\u015fmanl\u0131k hizmetleri,<\/li>\n        <li>EUDAMED ve UDI hizmetleri,<\/li>\n        <li>\u00dcTS kay\u0131t ve dan\u0131\u015fmanl\u0131k hizmetleri,<\/li>\n        <li>GMP ve kalite y\u00f6netim sistemi dan\u0131\u015fmanl\u0131klar\u0131,<\/li>\n        <li>Teknik dosya ve reg\u00fclasyon dok\u00fcmantasyonu \u00e7al\u0131\u015fmalar\u0131,<\/li>\n        <li>Gap analizi, dok\u00fcman inceleme ve masa ba\u015f\u0131 de\u011ferlendirme hizmetleri,<\/li>\n        <li>Online e\u011fitimler ve dijital e\u011fitim i\u00e7erikleri,<\/li>\n        <li>S\u0131nav, de\u011ferlendirme ve sertifikasyon hizmetleri,<\/li>\n        <li>Dijital dok\u00fcmanlar, \u015fablonlar, rehberler ve indirilebilir i\u00e7erikler,<\/li>\n        <li>Ki\u015fiye veya kurulu\u015fa \u00f6zel haz\u0131rlanan rapor, dok\u00fcman ve \u00e7al\u0131\u015fmalar.<\/li>\n    <\/ul>\n\n    <hr>\n\n    <h2>2. T\u00fcketici \u0130\u015flemleri ile Kurumsal \u0130\u015flemlerin Ayr\u0131m\u0131<\/h2>\n\n    <p>\n        6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun kapsam\u0131nda\n        <strong>\u201ct\u00fcketici\u201d<\/strong> niteli\u011finde ger\u00e7ekle\u015ftirilen i\u015flemlerde,\n        t\u00fcketici mevzuat\u0131n\u0131n emredici h\u00fck\u00fcmleri \u00f6ncelikle uygulan\u0131r.\n    <\/p>\n\n    <p>\n        Ticari veya mesleki faaliyet kapsam\u0131nda \u015firketler, i\u015fletmeler, \u00fcreticiler\n        veya di\u011fer profesyonel m\u00fc\u015fteriler taraf\u0131ndan sat\u0131n al\u0131nan dan\u0131\u015fmanl\u0131k ve\n        benzeri hizmetlerde ise iptal ve geri \u00f6deme ko\u015fullar\u0131 \u00f6ncelikle taraflar\n        aras\u0131nda d\u00fczenlenen teklif, hizmet s\u00f6zle\u015fmesi, sipari\u015f veya proje\n        ko\u015fullar\u0131na g\u00f6re de\u011ferlendirilir.\n    <\/p>\n\n    <hr>\n\n    <h2>3. Mesafeli S\u00f6zle\u015fmelerde Cayma Hakk\u0131<\/h2>\n\n    <p>\n        Mesafeli y\u00f6ntemlerle ger\u00e7ekle\u015ftirilen ve t\u00fcketici mevzuat\u0131 kapsam\u0131na giren\n        hizmet sat\u0131\u015flar\u0131nda t\u00fcketici, mevzuatta \u00f6ng\u00f6r\u00fclen istisnalar sakl\u0131 kalmak\n        \u00fczere, hizmet s\u00f6zle\u015fmesinin kuruldu\u011fu tarihten itibaren\n        <strong>14 g\u00fcn i\u00e7erisinde<\/strong> herhangi bir gerek\u00e7e g\u00f6stermeksizin\n        cayma hakk\u0131n\u0131 kullanabilir.\n    <\/p>\n\n    <p>\n        Cayma bildiriminin s\u00fcresi i\u00e7erisinde yaz\u0131l\u0131 olarak veya e-posta gibi\n        kal\u0131c\u0131 veri saklay\u0131c\u0131s\u0131 niteli\u011findeki bir y\u00f6ntemle KaliteKit&#8217;e iletilmesi\n        yeterlidir.\n    <\/p>\n\n    <p>\n        Cayma talepleri a\u015fa\u011f\u0131daki e-posta adresine g\u00f6nderilebilir:\n    <\/p>\n\n    <p>\n        <strong>\n            <a href=\"mailto:info@kalitekit.com.tr\">\n                info@kalitekit.com.tr\n            <\/a>\n        <\/strong>\n    <\/p>\n\n    <hr>\n\n    <h2>4. Cayma Hakk\u0131n\u0131n Kullan\u0131lamayabilece\u011fi Durumlar<\/h2>\n\n    <p>\n        Y\u00fcr\u00fcrl\u00fckteki mevzuatta d\u00fczenlenen istisnalar\u0131n \u015fartlar\u0131n\u0131n olu\u015fmas\u0131 halinde,\n        baz\u0131 \u00fcr\u00fcn ve hizmetlerde cayma hakk\u0131 kullan\u0131lamayabilir.\n    <\/p>\n\n    <p>Bu kapsamda \u00f6zellikle;<\/p>\n\n    <ul>\n        <li>\n            <strong>Elektronik ortamda an\u0131nda ifa edilen hizmetlerde<\/strong>,\n        <\/li>\n        <li>\n            Sat\u0131n alma sonras\u0131nda kullan\u0131c\u0131ya an\u0131nda eri\u015fim sa\u011flanan\n            <strong>online e\u011fitim ve dijital hizmetlerde<\/strong>,\n        <\/li>\n        <li>\n            Kullan\u0131c\u0131ya elektronik ortamda an\u0131nda teslim edilen\n            <strong>dijital dok\u00fcman, \u015fablon, rapor, dosya ve di\u011fer gayri maddi i\u00e7eriklerde<\/strong>,\n        <\/li>\n        <li>\n            Cayma hakk\u0131 s\u00fcresi sona ermeden \u00f6nce t\u00fcketicinin onay\u0131 ile\n            <strong>ifas\u0131na ba\u015flanm\u0131\u015f hizmetlerde<\/strong>\n        <\/li>\n    <\/ul>\n\n    <p>\n        ilgili mevzuatta \u00f6ng\u00f6r\u00fclen ko\u015fullar\u0131n ger\u00e7ekle\u015fmesi halinde cayma hakk\u0131\n        bulunmayabilir.\n    <\/p>\n\n    <p>\n        KaliteKit, gerekli oldu\u011fu durumlarda hizmetin veya dijital i\u00e7eri\u011fin\n        cayma s\u00fcresi sona ermeden \u00f6nce sunulabilmesi i\u00e7in kullan\u0131c\u0131n\u0131n a\u00e7\u0131k talep\n        veya onay\u0131n\u0131 alabilir.\n    <\/p>\n\n    <hr>\n\n    <h2>5. Online E\u011fitimler, Dijital \u0130\u00e7erikler ve Dok\u00fcmanlar<\/h2>\n\n    <p>\n        Sat\u0131n alma i\u015fleminin ard\u0131ndan kullan\u0131c\u0131 hesab\u0131na tan\u0131mlanan veya elektronik\n        ortamda eri\u015fime a\u00e7\u0131lan e\u011fitim, video, dok\u00fcman, \u015fablon, rehber, yaz\u0131l\u0131m \u00e7\u0131kt\u0131s\u0131\n        ve benzeri i\u00e7erikler dijital nitelikte olabilir.\n    <\/p>\n\n    <p>\n        \u0130lgili i\u00e7eri\u011fe eri\u015fim sa\u011flanm\u0131\u015f, indirme ba\u011flant\u0131s\u0131 sunulmu\u015f, i\u00e7erik\n        g\u00f6r\u00fcnt\u00fclenmeye ba\u015flanm\u0131\u015f veya elektronik ortamda hizmetin ifas\u0131na ba\u015flanm\u0131\u015f\n        olmas\u0131 halinde, mevzuatta yer alan cayma hakk\u0131 istisnalar\u0131 uygulanabilir.\n    <\/p>\n\n    <p>\n        Buna kar\u015f\u0131l\u0131k eri\u015fim sa\u011flanmam\u0131\u015f, hizmetin ifas\u0131na ba\u015flanmam\u0131\u015f ve yasal\n        cayma hakk\u0131 istisnalar\u0131ndan herhangi biri olu\u015fmam\u0131\u015fsa t\u00fcketicinin kanuni\n        haklar\u0131 sakl\u0131d\u0131r.\n    <\/p>\n\n    <hr>\n\n    <h2>6. S\u0131nav ve Sertifikasyon Hizmetleri<\/h2>\n\n    <p>\n        Online s\u0131nav, de\u011ferlendirme veya sertifikasyon hizmetlerinde s\u0131nav\u0131n\n        ba\u015flat\u0131lmas\u0131, s\u0131nav hakk\u0131n\u0131n kullan\u0131lmas\u0131, de\u011ferlendirme i\u015fleminin\n        ger\u00e7ekle\u015ftirilmesi veya sertifikan\u0131n olu\u015fturulmas\u0131 hizmetin ifas\u0131na\n        ba\u015flanmas\u0131 veya tamamlanmas\u0131 anlam\u0131na gelebilir.\n    <\/p>\n\n    <p>\n        Bu a\u015famalardan sonra yap\u0131lacak iptal ve geri \u00f6deme talepleri; hizmetin\n        niteli\u011fi, ger\u00e7ekle\u015ftirilmi\u015f i\u015flemler ve uygulanabilir mevzuat h\u00fck\u00fcmleri\n        dikkate al\u0131narak de\u011ferlendirilir.\n    <\/p>\n\n    <hr>\n\n    <h2>7. Dan\u0131\u015fmanl\u0131k ve Proje Hizmetlerinin \u0130ptali<\/h2>\n\n    <p>\n        T\u00fcketici mevzuat\u0131n\u0131n emredici h\u00fck\u00fcmlerinin uygulanmad\u0131\u011f\u0131 kurumsal ve\n        profesyonel dan\u0131\u015fmanl\u0131k projelerinde, taraflar aras\u0131nda imzalanan hizmet\n        s\u00f6zle\u015fmesi veya kabul edilen teklif h\u00fck\u00fcmleri \u00f6nceliklidir.\n    <\/p>\n\n    <p>\n        Hizmet s\u00f6zle\u015fmesinde farkl\u0131 bir d\u00fczenleme bulunmamas\u0131 halinde a\u015fa\u011f\u0131daki\n        genel esaslar uygulanabilir:\n    <\/p>\n\n    <ul>\n        <li>\n            <strong>\u00c7al\u0131\u015fmaya ba\u015flanmam\u0131\u015fsa:<\/strong>\n            \u0130ptal talebi de\u011ferlendirilerek tahsil edilen ve hen\u00fcz hak edilmemi\u015f\n            hizmet bedeli iade edilebilir.\n        <\/li>\n\n        <li>\n            <strong>\u00c7al\u0131\u015fmaya ba\u015flanm\u0131\u015fsa:<\/strong>\n            \u0130ptal tarihine kadar ger\u00e7ekle\u015ftirilen analiz, toplant\u0131, dok\u00fcman haz\u0131rlama,\n            inceleme, veri i\u015fleme, proje y\u00f6netimi ve benzeri \u00e7al\u0131\u015fmalar\u0131n kar\u015f\u0131l\u0131\u011f\u0131\n            toplam bedelden mahsup edilebilir.\n        <\/li>\n\n        <li>\n            <strong>\u00dc\u00e7\u00fcnc\u00fc taraf maliyetleri:<\/strong>\n            M\u00fc\u015fteri ad\u0131na ger\u00e7ekle\u015ftirilmi\u015f ve geri al\u0131nmas\u0131 m\u00fcmk\u00fcn olmayan\n            \u00fc\u00e7\u00fcnc\u00fc taraf \u00fccretleri, resmi \u00fccretler, lisans veya benzeri maliyetler\n            iade hesab\u0131 d\u0131\u015f\u0131nda tutulabilir.\n        <\/li>\n\n        <li>\n            <strong>Tamamlanm\u0131\u015f hizmetler:<\/strong>\n            Tamamlanm\u0131\u015f ve m\u00fc\u015fteriye teslim edilmi\u015f hizmetlere ili\u015fkin \u00fccretler,\n            emredici mevzuattan kaynaklanan haklar sakl\u0131 kalmak \u00fczere,\n            kural olarak iade edilmez.\n        <\/li>\n    <\/ul>\n\n    <hr>\n\n    <h2>8. Ki\u015fiye veya Kurulu\u015fa \u00d6zel Haz\u0131rlanan \u00c7al\u0131\u015fmalar<\/h2>\n\n    <p>\n        KaliteKit taraf\u0131ndan belirli bir m\u00fc\u015fteri, \u00fcr\u00fcn veya kurulu\u015f i\u00e7in haz\u0131rlanan;\n        teknik dosya, rapor, analiz, prosed\u00fcr, form, kay\u0131t seti, EUDAMED veri seti,\n        XML dosyas\u0131, \u00dcTS \u00e7al\u0131\u015fmas\u0131 veya benzeri hizmetlerde \u00e7al\u0131\u015fma m\u00fc\u015fteriye \u00f6zel\n        olarak ger\u00e7ekle\u015ftirilebilir.\n    <\/p>\n\n    <p>\n        Bu t\u00fcr \u00e7al\u0131\u015fmalarda hizmetin haz\u0131rlanmas\u0131na ba\u015flanmas\u0131ndan sonra yap\u0131lan\n        iptal taleplerinde, t\u00fcketici mevzuat\u0131n\u0131n emredici h\u00fck\u00fcmleri sakl\u0131 olmak \u00fczere,\n        iptal tarihine kadar ger\u00e7ekle\u015ftirilmi\u015f \u00e7al\u0131\u015fmalar ve olu\u015fmu\u015f maliyetler\n        dikkate al\u0131n\u0131r.\n    <\/p>\n\n    <hr>\n\n    <h2>9. Ay\u0131pl\u0131 veya Eksik Hizmetlere \u0130li\u015fkin Haklar<\/h2>\n\n    <p>\n        \u0130\u015fbu Politika, t\u00fcketicinin ay\u0131pl\u0131 hizmet nedeniyle kanundan do\u011fan haklar\u0131n\u0131\n        ortadan kald\u0131rmaz.\n    <\/p>\n\n    <p>\n        T\u00fcketici mevzuat\u0131 kapsam\u0131nda bir hizmetin ay\u0131pl\u0131 oldu\u011funun belirlenmesi\n        halinde t\u00fcketici, \u015fartlar\u0131 mevcutsa mevzuatta \u00f6ng\u00f6r\u00fclen;\n    <\/p>\n\n    <ul>\n        <li>Hizmetin yeniden g\u00f6r\u00fclmesini,<\/li>\n        <li>Hizmet sonucu ortaya \u00e7\u0131kan eserin \u00fccretsiz olarak d\u00fczeltilmesini,<\/li>\n        <li>Ay\u0131p oran\u0131nda bedel indirimi yap\u0131lmas\u0131n\u0131 veya<\/li>\n        <li>S\u00f6zle\u015fmeden d\u00f6nmeyi<\/li>\n    <\/ul>\n\n    <p>\n        talep etme hakk\u0131na sahip olabilir.\n    <\/p>\n\n    <p>\n        Bu kapsamdaki talepler, hizmetin kapsam\u0131, s\u00f6zle\u015fme h\u00fck\u00fcmleri ve y\u00fcr\u00fcrl\u00fckteki\n        mevzuat dikkate al\u0131narak ayr\u0131ca de\u011ferlendirilir.\n    <\/p>\n\n    <hr>\n\n    <h2>10. KaliteKit Taraf\u0131ndan Hizmetin Sunulamamas\u0131<\/h2>\n\n    <p>\n        KaliteKit&#8217;in kendi sorumluluk alan\u0131ndan kaynaklanan bir nedenle sat\u0131n al\u0131nan\n        hizmeti hi\u00e7 sunamamas\u0131 halinde, sunulmayan hizmete ili\u015fkin olarak tahsil\n        edilen bedel m\u00fc\u015fteriye iade edilir.\n    <\/p>\n\n    <p>\n        Hizmetin yaln\u0131zca belirli bir k\u0131sm\u0131n\u0131n sunulabilmi\u015f olmas\u0131 halinde ise,\n        sunulmayan k\u0131sma ili\u015fkin bedel hizmetin kapsam\u0131na g\u00f6re hesaplanarak\n        iade edilebilir.\n    <\/p>\n\n    <hr>\n\n    <h2>11. M\u00fccbir Sebepler<\/h2>\n\n    <p>\n        Do\u011fal afet, sava\u015f, salg\u0131n, kamu otoritesi kararlar\u0131, kapsaml\u0131 altyap\u0131 veya\n        ileti\u015fim kesintileri, yasal veya idari engeller ve taraflar\u0131n makul kontrol\u00fc\n        d\u0131\u015f\u0131nda ger\u00e7ekle\u015fen benzeri olaylar nedeniyle hizmetin ge\u00e7ici veya kal\u0131c\u0131\n        olarak ger\u00e7ekle\u015ftirilememesi halinde taraflar \u00f6ncelikle hizmetin ba\u015fka bir\n        tarihe ertelenmesi veya alternatif \u015fekilde yerine getirilmesi konusunda\n        \u00e7\u00f6z\u00fcm arar.\n    <\/p>\n\n    <p>\n        Hizmetin yerine getirilmesinin kal\u0131c\u0131 olarak imk\u00e2ns\u0131z hale gelmesi durumunda,\n        sunulmam\u0131\u015f hizmetlere ili\u015fkin tahsil edilmi\u015f bedeller y\u00fcr\u00fcrl\u00fckteki mevzuat\n        ve taraflar aras\u0131ndaki s\u00f6zle\u015fme h\u00fck\u00fcmleri do\u011frultusunda iade edilir.\n    <\/p>\n\n    <hr>\n\n    <h2>12. Geri \u00d6deme S\u00fcreci<\/h2>\n\n    <p>\n        \u0130ptal, cayma veya geri \u00f6deme talepleri a\u015fa\u011f\u0131daki e-posta adresine yaz\u0131l\u0131\n        olarak iletilmelidir:\n    <\/p>\n\n    <p>\n        <strong>\n            <a href=\"mailto:info@kalitekit.com.tr\">\n                info@kalitekit.com.tr\n            <\/a>\n        <\/strong>\n    <\/p>\n\n    <p>Talepte m\u00fcmk\u00fcnse a\u015fa\u011f\u0131daki bilgilerin bulunmas\u0131 rica edilir:<\/p>\n\n    <ul>\n        <li>Ad ve soyad \/ firma unvan\u0131,<\/li>\n        <li>Sipari\u015f veya fatura numaras\u0131,<\/li>\n        <li>Sat\u0131n al\u0131nan \u00fcr\u00fcn veya hizmet,<\/li>\n        <li>\u00d6deme tarihi,<\/li>\n        <li>Talebin k\u0131sa a\u00e7\u0131klamas\u0131.<\/li>\n    <\/ul>\n\n    <p>\n        Kanuni cayma hakk\u0131n\u0131n ge\u00e7erli \u015fekilde kullan\u0131ld\u0131\u011f\u0131 durumlarda geri \u00f6deme,\n        cayma bildiriminin KaliteKit&#8217;e ula\u015fmas\u0131n\u0131 takip eden\n        <strong>14 g\u00fcn i\u00e7erisinde<\/strong>, mevzuata uygun olarak ger\u00e7ekle\u015ftirilir.\n    <\/p>\n\n    <p>\n        \u0130ade, m\u00fcmk\u00fcn oldu\u011fu \u00f6l\u00e7\u00fcde \u00f6deme s\u0131ras\u0131nda kullan\u0131lan \u00f6deme arac\u0131na uygun\n        \u015fekilde ve t\u00fcketiciye ek bir maliyet y\u00fcklenmeden ger\u00e7ekle\u015ftirilir.\n    <\/p>\n\n    <p>\n        Banka veya \u00f6deme kurulu\u015flar\u0131n\u0131n kendi i\u015flem s\u00fcreleri nedeniyle tutar\u0131n\n        m\u00fc\u015fterinin hesab\u0131na yans\u0131mas\u0131 ayr\u0131ca zaman alabilir.\n    <\/p>\n\n    <hr>\n\n    <h2>13. Kampanya, \u0130ndirim ve Kuponlar<\/h2>\n\n    <p>\n        Bir sipari\u015fin tamamen veya k\u0131smen iade edilmesi halinde, geri \u00f6deme\n        hesaplamas\u0131nda m\u00fc\u015fterinin fiilen \u00f6dedi\u011fi tutar esas al\u0131n\u0131r.\n    <\/p>\n\n    <p>\n        Kullan\u0131lm\u0131\u015f indirim kuponlar\u0131, promosyon kodlar\u0131, hediye haklar\u0131 veya\n        benzeri kampanya avantajlar\u0131n\u0131n yeniden kullan\u0131labilir hale getirilmesi\n        kampanyan\u0131n \u00f6zel ko\u015fullar\u0131na ba\u011fl\u0131d\u0131r.\n    <\/p>\n\n    <hr>\n\n    <h2>14. Uygulanacak Hukuk ve Uyu\u015fmazl\u0131klar\u0131n \u00c7\u00f6z\u00fcm\u00fc<\/h2>\n\n    <p>\n        \u0130\u015fbu Politika T\u00fcrkiye Cumhuriyeti hukukuna tabidir.\n    <\/p>\n\n    <p>\n        6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun kapsam\u0131nda t\u00fcketici\n        niteli\u011findeki ki\u015filer, uyu\u015fmazl\u0131\u011f\u0131n niteli\u011fine ve ilgili y\u0131lda y\u00fcr\u00fcrl\u00fckte\n        bulunan parasal s\u0131n\u0131rlara g\u00f6re\n        <strong>T\u00fcketici Hakem Heyetlerine, T\u00fcketici Mahkemelerine ve mevzuatta\n        \u00f6ng\u00f6r\u00fclen di\u011fer yetkili mercilere<\/strong> ba\u015fvurabilir.\n    <\/p>\n\n    <p>\n        T\u00fcketici i\u015flemi niteli\u011finde olmayan ticari veya profesyonel ili\u015fkilerden\n        kaynaklanan uyu\u015fmazl\u0131klarda ise taraflar aras\u0131nda imzalanm\u0131\u015f hizmet\n        s\u00f6zle\u015fmesindeki yetki h\u00fck\u00fcmleri uygulan\u0131r. \u00d6zel bir d\u00fczenleme bulunmamas\u0131\n        halinde g\u00f6rev ve yetki, y\u00fcr\u00fcrl\u00fckteki genel hukuk kurallar\u0131na g\u00f6re belirlenir.\n    <\/p>\n\n    <hr>\n\n    <h2>15. Politikan\u0131n G\u00fcncellenmesi<\/h2>\n\n    <p>\n        KaliteKit; hizmet yap\u0131s\u0131nda, \u00f6deme y\u00f6ntemlerinde, dijital \u00fcr\u00fcnlerinde veya\n        y\u00fcr\u00fcrl\u00fckteki mevzuatta meydana gelebilecek de\u011fi\u015fikliklere ba\u011fl\u0131 olarak\n        i\u015fbu Politikay\u0131 g\u00fcncelleyebilir.\n    <\/p>\n\n    <p>\n        G\u00fcncel Politika, internet sitesinde yay\u0131mland\u0131\u011f\u0131 tarihten itibaren\n        uygulan\u0131r. Kullan\u0131c\u0131n\u0131n sat\u0131n alma i\u015fleminin ger\u00e7ekle\u015ftirildi\u011fi tarihte\n        ge\u00e7erli olan emredici kanuni haklar\u0131 sakl\u0131d\u0131r.\n    <\/p>\n\n    <hr>\n\n    <h2>16. \u0130leti\u015fim<\/h2>\n\n    <p>\n        \u0130ptal, cayma, iade veya geri \u00f6deme talepleriniz i\u00e7in KaliteKit ile\n        a\u015fa\u011f\u0131daki ileti\u015fim kanallar\u0131ndan ileti\u015fime ge\u00e7ebilirsiniz:\n    <\/p>\n\n    <p>\n        <strong>KaliteKit Dan\u0131\u015fmanl\u0131k<\/strong><br>\n\n        <strong>\u0130nternet Sitesi:<\/strong>\n        <a href=\"https:\/\/www.kalitekit.com.tr\/en\/\" target=\"_blank\" rel=\"noopener\">\n            www.kalitekit.com.tr\n        <\/a><br>\n\n        <strong>E-posta:<\/strong>\n        <a href=\"mailto:info@kalitekit.com.tr\">\n            info@kalitekit.com.tr\n        <\/a><br>\n\n        <strong>Adres:<\/strong>\n        \u00c7ankaya \/ Ankara, T\u00fcrkiye<br>\n\n        <strong>Telefon:<\/strong>\n        <a href=\"tel:+905518352990\">\n            +90 551 835 29 90\n        <\/a>\n    <\/p>\n\n<\/section>","protected":false},"excerpt":{"rendered":"<p>\u0130ptal, Cayma, \u0130ade ve Geri \u00d6deme Politikas\u0131 Son G\u00fcncelleme Tarihi: 17 A\u011fustos 2026 \u0130\u015fbu \u0130ptal, Cayma, \u0130ade ve Geri \u00d6deme [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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